QUESTIONS & ANSWERS
Frequently Asked Questions
Should I schedule drain cleaning every year even if I don't have a clog?
Yes you absolutely should. In many cases, an emergency could be more costly than a routine annual drain cleaning. If your home is more than 30 years old or you frequently have clogs, then we strongly recommend scheduling preventative maintenance. You should also schedule drain cleaning when moving into a new house.
For commercial properties such as restaurants, laundromats, and other businesses that operate their plumbing on a constant basis, we recommend more consistent preventative maintenance. Be sure to call us for monthly or quarterly drain cleaning in Rockingham and surrounding areas.
Are store-bought drain cleaners effective enough to unclog drains?
Absolutely not! No professional plumber or drain cleaning company would ever recommend a store-bought drain cleaner. These are not effective methods, and they can often do more harm than good. They don’t always fix the problem.
Does homeowner's insurance cover repair or service?
This will ultimately depend on the insurance company. Unfortunately, most insurances do not cover sewer repairs or cesspool pumping. Although a sewer backup or leak can happen in an instant, it’s often the result of natural wear and tear that took many years to happen.
How often should my septic tank be pumped?
According to the United States EPA, “The average household septic system should be inspected at least every three years by a septic service professional. Household septic tanks are typically pumped every three to five years. Alternative systems with electrical float switches, pumps, or mechanical components should be inspected more often, generally once a year. A service contract is important since alternative systems have mechanized parts” (source).
Also keep in mind that every cesspool and septic system is different. The suggested frequency of septic pumping will be determined by multiple factors such as household size, septic tank size, and the volume of solids in wastewater.
How many years can I expect my septic system to last?
Assuming that your system is properly installed and maintained, it should last you about 15 - 40 years or more. However, if you neglect proper maintenance, then the life of your system would decrease.
